Help

How long will my delivery take

We aim to despatch orders on the next working day Monday to Friday. Please note that we do not process orders over the weekend.

What is the cost in my local currency

All prices are in British Pounds sterling. If you are ordering from outside the UK please make sure to check the current exchange rate before purchasing as you will be charged at this rate.

How much will shipping cost

All shipping costs are added onto your order automatically. You will see the amount you are being charged to cover the postage and packaging in your shopping cart. Please make sure to select the correct location for your delivery when adding items to your cart. Locations are split into three territories:

United Kingdom (England, Scotland, Wales and Northern Ireland): £0.90

Europe: £2.06
World Wide: £3.41

UK orders are sent first class. European and worldwide deliveries are made by airmail for the quickest possible delivery time.

Is my payment secure

It is very important to us that your purchases are made in the most convenient and above all secure way. All transactions at troopers for sound are made using foxycart in conjunction with paypal. Whether you are using your paypal account or credit/debit card your sensitive data is always protected. Credit or debit card details are transmitted using a Secure Sockets Layer, which encrypts your data so that it cannot be intercepted by any third party. Please be advised that at no point do we have access to your credit or debit card details. If you have any queries regarding purchases please write to us at info@troopersforsound.com

How long will my order take to arrive

Typical order times:

UK: 2-3 working days
Europe: 3-4 working days
Worldwide: 7 working days (although it may take longer depending on customs and size of the order)

What if my order goes missing

If you haven’t received your order within 28 days please contact troopers for sound at orders@troopersforsound.com

Can I send you a demo of my work

You can indeed send us a demo of you music. We are always interested to hear new music and find musicians to collaborate with. However, please make sure that you listen to the kind of music that we release. If what you send us has nothing to do with our area of interest your CD is on a one way ticket to the bin! Please under no circumstances e-mail unsolicited MP3’s to any of the troopers for sound contacts. It clogs up our e-mail system and we will be mightily pissed off with you!